Guided tours - FAQs
1. How do I get to Lambeth Palace?
Lambeth Palace is located in London on the south bank of the River Thames:
Travelling by tube/train: the nearest stations are Westminster, Waterloo, Vauxhall, and Lambeth North. Bus route 507 provides a direct link from Victoria Station and Waterloo Station to the Palace.
Travelling by bus: the nearest bus stops are on Lambeth Palace Road (bus routes C10, 507, 77) and Lambeth Road (bus routes 344, 3). See the map below for bus stop locations.
Travelling by coach: drop-off only on Lambeth Palace Road.
Travelling by car: not advised. Nearest metered parking is on Lambeth High Street.
2. Where should I arrive to begin my guided tour?
Guided tours begin at the Gatehouse, also known as Morton's Tower - see 'Entrance' on the detailed map, or view a picture of it here.
3. How much does a guided tour of Lambeth Palace cost?
Guided tours are priced at £10 per person. There is no charge for children under the age of 17. In 2015 tours will be £12 per person.
4. Why do I have to wait to visit Lambeth Palace?
Lambeth Palace is the home of the Archbishop of Canterbury and his family. It is also the location of the Archbishop’s offices. It is therefore not possible for Lambeth Palace to open for guided tours every day. Guided tours are offered on a first-come-first-served basis.
5. What is the largest tour group size Lambeth Palace can accommodate?
Tour groups of up to 50 people can be accommodated. If you have fewer than 50 people in your group you will be paired with others to make 50 in total.
6. When should I arrive at Lambeth Palace?
Your group should assemble 10 minutes before your tour is due to start. Your tour will begin promptly. Unfortunately we won’t be able to welcome you into the Palace sooner than 10 minutes before your allotted time.
7. How long will my tour last?
You should allocate 90 minutes for your visit.
8. What will I see at Lambeth Palace?
Guided tours of Lambeth Palace include the State Rooms of the Archbishop of Canterbury, the Great Hall which is now part of Lambeth Palace Library, the Crypt and the Chapel. Sometimes it is necessary to change the tour route to accommodate other visitors at Lambeth Palace. On the rare occasions when this is necessary we endeavour to keep your guided tour the same length.
9. What should I bring with me?
Comfortable footwear is advisable. You may wish to bring warm or wet weather clothing as a short part of your tour will be outside.
10. What toilet facilities are available?
Lavatories, including disability access lavatories, are available for visitors at the Palace.
11. Is there a cloakroom for tour groups?
There is a cloakroom at Lambeth Palace. Your tour guide will indicate where luggage may be left.
12. Is photography permitted?
For security reasons, and to preserve the privacy of the Archbishop of Canterbury and his family, photography is not permitted inside the Palace buildings. Photography is permitted in the grounds and in the gardens.
13. Can I use my mobile phone during the tour?
Mobile phones may not be used during the tour and should be turned off.
14. Does the Palace offer wheelchair access?
Most of the routes within the Palace are accessible to visitors unable to climb stairs. We have a series of lifts and ramps to help our visitors. The Palace has one manual wheelchair which may be borrowed for the duration of a guided tour if desired. If you, or a member of your group, use a wheelchair do let us know. We can provide an extra member of staff to help you.
15. Does Lambeth Palace offer any provision for visitors who are hard of hearing?
Please let your tour guide know if you are deaf or hard of hearing. Your guide can provide you with written information about each of the rooms at Lambeth Palace as well as a transcript of the introductory DVD.
16. Is there a café at Lambeth Palace?
Unfortunately we don’t have a café at Lambeth Palace, and eating and drinking are not permitted on the visitor routes. Tour groups often enjoy visiting the Garden Museum situated next door which has a café and can take advance bookings - telephone 020 7401 8865.
17. Will I be able to see the garden?
Your guided tour will include a brief visit to the garden, weather permitting.
18. Is Lambeth Palace open at weekends?
Lambeth Palace is a private residence, and because of this it is not usually possible to run tours at weekends. The Palace does participate in several Open Days each year which are held on Saturdays. Dates will be made public on this page of the website when they are available.
19. Is there a gift shop at Lambeth Palace?
There is a small gift shop at Lambeth Palace selling guidebooks and other souvenirs. Cash and cheques are accepted at the gift shop.
20. What will happen at the end of my guided tour?
Your tour guide will show you out of the Palace grounds via the Oil Gate. This gate is on Lambeth Palace Road and is near the Gatehouse entrance you came in by.
21. What else is there to see and do near Lambeth Palace?
Lambeth Palace is within walking distance of Tate Britain Art Gallery, the Imperial War Museum, the Garden Museum, the London Eye and the Palace of Westminster.